Customer Service Representative

Posted Date: 7/30/2019

Location: West Palm Beach

Job Description

PlanHub is seeking highly motivated Customer Service Representatives to join our team. As a Customer Service Representative, you will play an important part in the overall experience level of our customers and the impression they have about our company. This is an entry level position, perfect for someone looking to start their career. PlanHub is the fastest growing construction software in the United States which presents many advancement opportunities.

Responsibilities include but are not limited to:

  • Answering incoming phone calls.
  • Outbound calls to verify user information.
  • Responsible for handling incoming email support requests, assisting with basic needs and/or forwarding requests to Account Managers.
  • Answering live chat requests from customers and assisting with their needs.
  • Basic data entry and administrative work.

Position Requires: 

  • Excellent computer skills.
  • Comfortable using Microsoft Outlook, Word, Excel, Adobe Reader and Google Chrome.
  • Excellent customer service skills (Ability to always be friendly and helpful)
  • Great communications skills.
  • Ability to multi-task and a fast-paced environment.
  • Work well in a collaborative team environment.

Compensation:

  • Starting Salary: $12 per hour
  • Job Type: Full Time
  • Hours : Mon-Fri, 8 AM – 5 PM
  • Benefits: Health Insurance, Vision Insurance, Paid Holidays, 2 Weeks Paid Vacation, Paid Sick Days
  • Opportunity to grow into higher positions with the company after proving the required skill set and working well with the team.

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