When this happens, it means that a specific email address at your company has been put on the General Contractor’s personal list. That email address that was added to a GC’s list is different than the email address that is already registered with PlanHub.com
To fix this, you’ll want to reply to the reminder email saying that your company is already set up with whatever email address you registered for your company.
Here are some examples:
- Registered company profile is linked to firstname.lastname@example.org
- Reminder to set up company profile was sent to email@example.com
- Reply to reminder email saying that the company has already been registered to firstname.lastname@example.org
You also have the option to add your email address to your company’s existing company profile so that you have your own login credentials. You can see how to add team members by going here.