Frequently Asked Questions (FAQ) About Our Construction Bidding Application

How do I find the General Contractor's email address?

Email addresses for General Contractors are only publicly available for premium members. If you are not a premium member, navigate to the project details and click Send Message under the General Contractors name. This will send a direct message to the General Contractor but will hide their email address for privacy.

Do you have any technical resources and documentation?

Technical guides and resources will be provided during the sign-up process. If you need immediate assistance, feel free to contact our responsive support team at (561) 656-4701 or use our live chat function.

Do I need to switch over from my current construction bid management software to use PlanHub?

Not at all. PlanHub can be used in addition to your current bid management software. However, we are very confident that you will want to switch over once you experience the low prices and increased construction projects to post and bid on.

Is PlanHub a downloadable package or an online platform?

PlanHub is cloud-based software, and can be accessed from anywhere with internet connection. This means all information is accessible from anywhere for your convenience. At PlanHub, we pride ourselves on the accessibility of our bid construction software.

Is PlanHub meant for small and medium sized businesses, or just enterprise level?

PlanHub is explicitly designed for small and medium-sized construction professionals to easily learn to use our software. At PlanHub, we understand that General Contractors and Subcontractors need an easy-to-use bid management software so they can post and bid on construction projects as quickly as possible across the US.

Is PlanHub local, nationwide, or global?

PlanHub currently services all of the United States.

How can PlanHub help me as a General Contractor?

PlanHub helps General Contractors get more bids on construction projects and find quality Subcontractors quickly and efficiently at no cost. PlanHub also offers many more time-saving features and benefits for General Contractors.

How can PlanHub help me as a Subcontractor find and bid on construction projects?

PlanHub can help Subcontractors grow their business exponentially by exposing them to new construction bid opportunities. PlanHub even allows Subcontractors to receive all their bid opportunities in one easy-to-use dashboard, and their bids can be submitted online.

What type of projects does PlanHub cover?

The majority of construction projects posted on PlanHub are new commercial construction or tenant fit-outs and renovations. There are also many public and government projects available including schools, fire stations, parks, police stations, and libraries. A smaller minority of construction projects will include residential homes and multi-family complexes. At PlanHub the list of projects is growing every day, so act fast!

Is any training available through PlanHub?

We do offer training on our plan room software upon request. You can contact (561) 656-4701, click Live Help Chat, or click Request a Demo at any time during business hours for live training.

We also have an online video Knowledge Base library including user-specific training.

Does PlanHub have a Demo?

Yes, we offer a demo to anyone upon request. There is a Request Demo button at the top of each Subcontractor’s dashboard.

Are there any additional costs for downloading plans, blueprints, or other general specs?

No, there is no cost to download any project files to projects you’ve been invited to bid on. To access additional, non-invited projects and their files requires a premium membership.

How do I register for an account?

Click the links corresponding to your business, and you will be directed to our sign-up form.

How to zip files together on a PC or Mac?

When using PlanHub as a General Contractor, Subcontractor or Supplier, it’s important to zip files together for easy access and organization. There are important benefits to each user for zipping files together.

General Contractor:

Zipping files together is beneficial to a General Contractor because Subcontractors will be able to download the project files more quickly and easily. This will reduce calls to the General Contractor asking where to find a specific file or trade in the project. If there are multiple project files that are not zipped together when uploading a project to PlanHub, then a Subcontractor may spend more time trying to shift through 100+ files, instead of spending more time creating an estimate for you.

Subcontractor or Supplier:

Subcontractors and Suppliers also have a benefit to zipping their files together. If a Subcontractor or Supplier zips their bid files together, the General Contractor viewing your bid will be able to download your files quickly and easily. General Contractors viewing your bids will appreciate the organization from you, and will be able to respond more quickly to any inquiries.

Not sure how to zip files together? Check out this article.

How many projects are usually available for bid?

On average at any given time, there are over 5,000 construction projects available to bid on PlanHub’s construction project bidding software nationwide. For the average user that covers a 100-mile radius, you can expect 15-20 bid opportunities each month. That number can widely vary based on location. A Subcontractor in a high-density area could see 50-100 construction projects per month; whereas, a Subcontractor in a rural, low-density area may only see 5-8 projects per month.

What forms of payment do you take?

All major credit cards: Visa, Mastercard, Discover, and American Express are accepted.

Who should I call for technical support?

For technical support call (561) 656-4701 during business hours. You can also email support@planhub.com for all technical questions.

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